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Oops! I forgot my password. What shall I do?

That happens. Don’t worry. Go to the portal and click on “forgot my password”.  You’ll receive an email with a link to reset your password. Afterwards, you will be able to log in using your email address and your new password. Please be aware that if your enter 5 times the wrong password, your account will be blocked. Should this happen, please contact our Customer Service.